To book a trip, visit our page tour or request a packaged holiday select your destination, dates, and preferences, then follow the prompts to confirm your booking. Alternatively, contact our WhatsApp Business customer service for assistance.

After booking, you’ll receive a confirmation email with detailed information about your trip, including itinerary, accommodation details, terms and consitions and any additional services. Make sure to review this information carefully, and feel free to reach out if you have any questions or special requests.

Yes, we recommend securing comprehensive travel insurance to protect against unforeseen circumstances such as trip cancellations, medical emergencies, or baggage loss. Explore our insurance options during the booking process or consult with our customer service team.

To initiate a refund, check our cancellation policy on the website for specific terms. If eligible, follow the outlined procedure to request a refund. Please note that deposits are generally non-refundable, as specified in our terms and conditions. Keep in mind that refund processes may vary based on the type of booking and timing of the cancellation.

We prioritise the privacy and security of your personal data. Rest assured, we adhere to strict privacy policies, abiding by the Independent Travel Expert & The Travel Network Group data security protocols . Your information is used solely for booking purposes and is not shared with third parties without your consent. For detailed information, review our privacy policy on our website or contact us for details.